Welcome to www.alisibeauty.shop! To help you shop better, we have compiled some frequently asked questions and their answers. If you have other questions, please feel free to contact our customer service team.

  1. How do I place an order?
    You can browse our website, select the nail products you want, click “Add to Cart”, and then go to the checkout page. Follow the prompts to enter your shipping information and payment method to complete the order.
  2. What are the payment methods?
    We support a variety of payment methods, including credit cards (Visa, MasterCard, American Express), PayPal and other major online payment methods. You can choose the specific method at checkout.
  3. How much is the shipping cost?
    Shipping costs vary depending on the order amount and shipping location. We will provide free shipping service for orders over a certain amount. Please refer to our “Shipping Policy” page for details.
  4. How long will it take to receive my order?
    Once payment is confirmed, it will usually be shipped to you within 2 business days. The specific time depends on your shipping address and the shipping method you choose. We will send a confirmation email after the order is shipped and provide tracking information.
  5. How do I return or exchange my product?
    If you are not satisfied with your purchase, you can request a return or exchange within 14 days of receiving the product. The product must be unused and in its original packaging. Please refer to our Returns and Exchanges Policy for more details and procedures.
  6. Can I cancel my order?
    If your order has not yet been shipped, you can contact our Customer Service team directly to request a cancellation. Once your order has been shipped, you will need to process it according to our Returns and Exchanges Policy.
  7. How do I get special offers?
    You can subscribe to our email newsletter to get the latest product information, special promotions and discount codes. In addition, we will also post special offers on our social media platforms from time to time, please follow us!
  8. What should I do if I have questions about the product?
    If you have questions about a product or need further information, please contact Customer Service through the “Contact Us” link at the bottom of the page. Our team will be happy to serve you and provide you with the help you need.

Thank you for choosing our website to shop! If you have any other questions, feel free to contact us, we will be happy to help you!